The program emphasizes cross-system collaboration, enabling effective data sharing, care plan coordination, and access to vital community-based resources. By integrating a person-centered approach with system-wide cooperation, SOS addresses the complexities of homelessness with innovation and compassion.
Intensive Outreach and Engagement: Proactive, consistent efforts to build trust and connect with individuals in need.
Immediate Needs Resolution: Providing essential items such as food, water, clothing, blankets, and hygiene supplies.
Documentation Assistance: Helping individuals obtain identification and other necessary documents to access benefits.
Comprehensive Referrals: Connecting individuals to behavioral health and primary care services, as well as social services like legal aid, employment assistance, and financial counseling.
Housing Placement: Supporting individuals through the process of securing stable housing.
Safe Options Support Flyer (English)
Safe Options Support Flyer (Spanish)
Supporting the homeless population in NYC is a complex issue rooted in factors like the lack of affordable housing, mental illness, substance use, unemployment, and poor health conditions.
In April 2022, Coordinated Behavioral Care (CBC) and the New York State Office of Mental Health (OMH) launched Safe Options Support (SOS). This new initiative aims to help individuals living on the streets by transitioning them into stable housing.
Governor Kathy Hochul’s Safe Option Support outreach teams have helped find “bed placements” for 150 homeless individuals living in the subways in their first six months of operation, according to the New York State Office of Mental Health.
